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Answer the phone
An AI voice agent that answers your calls when your team can't. It can take and change bookings, answer common questions, and pass anything it should not handle to your team.
Why it matters
Don't miss a booking because your team couldn't get to the phone
Friday night. Both sections are full, the team is carrying plates and the phone rings. A guest wants a table for six on Saturday.
When nobody can answer, the guest may simply try somewhere else. By the time someone has a chance to call back, the booking may already be gone.
See it in action
See it answer your own questions
Book a 30 minute call to hear it in action. Give us your website and we will build a personalised demo, so you hear it answering questions about your venue rather than someone else's.
How it works
Three simple steps
It answers the call
It picks up during service, after hours and whenever your team can't get to the phone. It is honest about being an AI: you choose whether it says so in the opening line, and if a guest asks, it says so every time.
It works from your information
It uses your booking availability, venue information, policies and rules to answer questions and handle routine requests.
It knows when to involve your team
Allergies, complaints and anything it is unsure about are passed straight to your team.
What you get
What changes
- Calls answered when your team is busy, without pulling someone off the floor.
- Bookings and changes handled during the call, so guests don't have to wait for a call back. They land in the same place as your chat, web and email enquiries.
- A record of every call: a summary in your enquiry queue, and the transcript behind it, so your team can see what was said.
Being straight with you
Being transparent
- It tells guests it is an AI. It never pretends to be a member of your team. You can configure it to say so openly, or to wait to be asked.
- It doesn't make decisions about allergies. These conversations go to a person, with no AI answer given.
- There is no open demo line on this page. A phone line anyone can dial is a real cost and a real abuse risk. For a demo, book the 30 minute slot: if it is more than 48 hours away we may also build a personalised demo of your own venue, so include your website address.
Related reading in the use-case library: Telephone agent, which is a live one.
See it answer your own questions
Thirty minutes. Give us your website and we will build a personalised demo. Bring your own questions, including the awkward ones.